Stopping Robocalls in Arizona
I keep getting robocalls — here's what Arizona law says and what to do next.
Statute: Ariz. Rev. Stat. § 44-1265 et seq. (Arizona Telephone Solicitation Act)
Deadline: 1460 days
Penalty: violations may result in actual damages, treble damages for willful violations, and attorney fees under Arizona law
What is stopping robocalls?
The Telephone Consumer Protection Act (TCPA) is the primary federal law protecting you from unwanted robocalls, spam texts, and telemarketing calls. Under the TCPA, companies generally cannot call or text you using an autodialer or prerecorded voice without your prior express consent.
You have the right to put your number on the National Do Not Call Registry, which blocks most telemarketing calls. Violators face penalties of $500 to $1,500 per illegal call or text — and you can sue them directly in federal court.
What to Do If You Keep Getting Robocalls and Spam Calls
Step 1: Register your number on the National Do Not Call Registry at donotcall.gov or call 1-888-382-1222. Registration is free and permanent.
Step 2: When you receive an unwanted call, do not press any buttons or engage with the caller. Hang up. Pressing buttons to "opt out" may confirm your number is active and lead to more calls.
Step 3: Document every unwanted call or text. Note the date, time, phone number displayed, company name (if given), and whether a prerecorded message was used. Screenshot spam texts.
Step 4: File complaints with the FTC at reportfraud.ftc.gov and with the FCC at consumercomplaints.fcc.gov. Complaints help regulators identify and shut down major violators.
Step 5: Consider suing under the TCPA. You can recover $500 per violation ($1,500 for willful violations) in federal court. Many TCPA attorneys work on contingency. For a pattern of calls, damages add up quickly.
How Arizona differs from federal law
Arizona restricts unsolicited robocalls and telemarketing through state and federal protections:
- The Arizona Telephone Solicitation Act (A.R.S. § 44-1271 et seq.) regulates telephone solicitation practices in Arizona
- Arizona maintains a state Do Not Call list through the Arizona Attorney General's office
- The Arizona AG enforces state telemarketing restrictions and can pursue violations
- Arizona restricts automated telephone calls (robocalls) to consumers
- Federal protections under the TCPA (Telephone Consumer Protection Act) also apply — consent is required for autodialed calls and prerecorded messages to cell phones
- Violations can result in damages of $500 per call under the TCPA, trebled to $1,500 for willful violations
Additional steps in Arizona
Register on the National Do Not Call Registry at donotcall.gov and Arizona's state Do Not Call list through the AG's office. Report unwanted calls to the Arizona Attorney General at (602) 542-5763 or azag.gov. File complaints with the FTC at ftc.gov/complaint and the FCC at fcc.gov/consumers/guides/stop-unwanted-robocalls.
What you should NOT do
Don't engage with suspicious callers. Don't confirm your name, press buttons, or say "yes" to unknown callers. Scammers may record your voice or use your responses to authorize fraudulent charges.
Don't give out your number unnecessarily. Every online form, loyalty program, and contest entry is a potential source of telemarketing calls. Read the fine print on consent disclosures.
Don't assume "spoofed" numbers mean you can't take action. Even if the caller ID is fake, the TCPA violation still occurred. Regulators and attorneys can trace the actual caller through subpoenas to phone carriers.
Don't pay for robocall blocking services when free options exist. Most major carriers offer free call-blocking tools (T-Mobile Scam Shield, AT&T Call Protect, Verizon Call Filter). Your phone's built-in settings can also silence unknown callers.
You shouldn't have to hire a lawyer to assert your rights.
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Generate your tcpa complaint →This page is general legal information for Arizona, not legal advice for your specific situation. Laws change, and how a statute applies depends on facts we don't know. For advice on your matter, consult a licensed attorney in Arizona.