Stopping Robocalls in Louisiana
I keep getting robocalls — here's what Louisiana law says and what to do next.
Statute: La. Rev. Stat. § 45:844.11 et seq. (Louisiana Telemarketing Practices Act)
Deadline: 1460 days
Penalty: violations may result in actual damages, treble damages, and attorney fees under Louisiana law
What is stopping robocalls?
The Telephone Consumer Protection Act (TCPA) is the primary federal law protecting you from unwanted robocalls, spam texts, and telemarketing calls. Under the TCPA, companies generally cannot call or text you using an autodialer or prerecorded voice without your prior express consent.
You have the right to put your number on the National Do Not Call Registry, which blocks most telemarketing calls. Violators face penalties of $500 to $1,500 per illegal call or text — and you can sue them directly in federal court.
What to Do If You Keep Getting Robocalls and Spam Calls
Step 1: Register your number on the National Do Not Call Registry at donotcall.gov or call 1-888-382-1222. Registration is free and permanent.
Step 2: When you receive an unwanted call, do not press any buttons or engage with the caller. Hang up. Pressing buttons to "opt out" may confirm your number is active and lead to more calls.
Step 3: Document every unwanted call or text. Note the date, time, phone number displayed, company name (if given), and whether a prerecorded message was used. Screenshot spam texts.
Step 4: File complaints with the FTC at reportfraud.ftc.gov and with the FCC at consumercomplaints.fcc.gov. Complaints help regulators identify and shut down major violators.
Step 5: Consider suing under the TCPA. You can recover $500 per violation ($1,500 for willful violations) in federal court. Many TCPA attorneys work on contingency. For a pattern of calls, damages add up quickly.
How Louisiana differs from federal law
Louisiana has state-level telemarketing protections in addition to federal law:
- Louisiana Telephone Solicitation Relief Act: Regulates telemarketing and prohibits certain practices including calls to numbers on the state Do Not Call list
- State Do Not Call: Louisiana maintains its own Do Not Call list in addition to the federal registry — consumers can register at the Louisiana PSC website
- Enforcement: The Louisiana Public Service Commission (PSC) and Attorney General enforce telemarketing laws
- Federal TCPA protections apply, including the national Do Not Call Registry
- Violations can result in penalties under both state and federal law
Additional steps in Louisiana
Register on both the federal Do Not Call list at donotcall.gov and the Louisiana state list through the PSC. Report violations to the Louisiana Attorney General's Consumer Protection Section at (225) 326-6465 and to the FTC. Document unwanted calls with dates, times, and caller information.
What you should NOT do
Don't engage with suspicious callers. Don't confirm your name, press buttons, or say "yes" to unknown callers. Scammers may record your voice or use your responses to authorize fraudulent charges.
Don't give out your number unnecessarily. Every online form, loyalty program, and contest entry is a potential source of telemarketing calls. Read the fine print on consent disclosures.
Don't assume "spoofed" numbers mean you can't take action. Even if the caller ID is fake, the TCPA violation still occurred. Regulators and attorneys can trace the actual caller through subpoenas to phone carriers.
Don't pay for robocall blocking services when free options exist. Most major carriers offer free call-blocking tools (T-Mobile Scam Shield, AT&T Call Protect, Verizon Call Filter). Your phone's built-in settings can also silence unknown callers.
You shouldn't have to hire a lawyer to assert your rights.
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Generate your tcpa complaint →This page is general legal information for Louisiana, not legal advice for your specific situation. Laws change, and how a statute applies depends on facts we don't know. For advice on your matter, consult a licensed attorney in Louisiana.