Stopping Robocalls in Maryland
I keep getting robocalls — here's what Maryland law says and what to do next.
Statute: Md. Code, Com. Law § 14-3201 et seq. (Maryland Telephone Solicitations Act)
Deadline: 1460 days
Penalty: violations may result in actual damages, civil penalties up to $5,000 per violation, and attorney fees under Maryland's Telephone Solicitations Act
What is stopping robocalls?
The Telephone Consumer Protection Act (TCPA) is the primary federal law protecting you from unwanted robocalls, spam texts, and telemarketing calls. Under the TCPA, companies generally cannot call or text you using an autodialer or prerecorded voice without your prior express consent.
You have the right to put your number on the National Do Not Call Registry, which blocks most telemarketing calls. Violators face penalties of $500 to $1,500 per illegal call or text — and you can sue them directly in federal court.
What to Do If You Keep Getting Robocalls and Spam Calls
Step 1: Register your number on the National Do Not Call Registry at donotcall.gov or call 1-888-382-1222. Registration is free and permanent.
Step 2: When you receive an unwanted call, do not press any buttons or engage with the caller. Hang up. Pressing buttons to "opt out" may confirm your number is active and lead to more calls.
Step 3: Document every unwanted call or text. Note the date, time, phone number displayed, company name (if given), and whether a prerecorded message was used. Screenshot spam texts.
Step 4: File complaints with the FTC at reportfraud.ftc.gov and with the FCC at consumercomplaints.fcc.gov. Complaints help regulators identify and shut down major violators.
Step 5: Consider suing under the TCPA. You can recover $500 per violation ($1,500 for willful violations) in federal court. Many TCPA attorneys work on contingency. For a pattern of calls, damages add up quickly.
How Maryland differs from federal law
Maryland residents are protected from unwanted robocalls under both federal and state law:
- Federal TCPA protections: The Telephone Consumer Protection Act (47 U.S.C. § 227) prohibits autodialed or prerecorded calls to cell phones without consent, with damages of $500–$1,500 per call
- Maryland Consumer Protection Act (MD Code, Commercial Law § 13-101 et seq.): Prohibits unfair and deceptive trade practices, including fraudulent telemarketing. The AG's office actively pursues robocall operators
- Maryland Telephone Solicitations Act (MD Code, Commercial Law § 14-2201 et seq.): Regulates telephone solicitors operating in Maryland, requiring registration and prohibiting deceptive practices
- Do Not Call protections: Maryland participates in the National Do Not Call Registry. Telemarketers who call registered numbers face federal and state penalties
- AG enforcement: The Maryland Attorney General has been active in multistate actions against robocall operations and has pursued enforcement under both state and federal law
Additional steps in Maryland
Register on the National Do Not Call Registry at donotcall.gov or call 1-888-382-1222. Report robocalls to the FTC at reportfraud.ftc.gov and to the Maryland AG at (410) 528-8662 or marylandattorneygeneral.gov.
What you should NOT do
Don't engage with suspicious callers. Don't confirm your name, press buttons, or say "yes" to unknown callers. Scammers may record your voice or use your responses to authorize fraudulent charges.
Don't give out your number unnecessarily. Every online form, loyalty program, and contest entry is a potential source of telemarketing calls. Read the fine print on consent disclosures.
Don't assume "spoofed" numbers mean you can't take action. Even if the caller ID is fake, the TCPA violation still occurred. Regulators and attorneys can trace the actual caller through subpoenas to phone carriers.
Don't pay for robocall blocking services when free options exist. Most major carriers offer free call-blocking tools (T-Mobile Scam Shield, AT&T Call Protect, Verizon Call Filter). Your phone's built-in settings can also silence unknown callers.
You shouldn't have to hire a lawyer to assert your rights.
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Generate your tcpa complaint →This page is general legal information for Maryland, not legal advice for your specific situation. Laws change, and how a statute applies depends on facts we don't know. For advice on your matter, consult a licensed attorney in Maryland.