Where to get free, official help in Ireland — the workplace, tenancy, consumer, financial and data-protection bodies, plus An Garda Síochána and free civil legal aid. Citizens Information will route you to the right one for your problem.
In immediate danger? Dial 112.
Single front door for every employment complaint — unfair dismissal, wages, equality, working time. Free filing, free hearings, binding decisions.
Legal basis Workplace Relations Act 2015
How to reach File an employment complaint free on the WRC website; adjudication hearings are free and decisions are binding. Bring your contract and payslips. Mind the six-month deadline.
Verified 2026-07-05 · official source
Free dispute resolution for tenancy issues — deposits, rent increases, eviction, standards. Registration of tenancies is mandatory for landlords.
Legal basis Residential Tenancies Act 2004
How to reach Apply for free dispute resolution with the RTB on deposits, rent or eviction; check the tenancy is registered, which landlords must do by law.
Verified 2026-07-05 · official source
Competition & Consumer Protection Commission
Consumer rights, refunds and returns, product safety, and scam awareness; reports feed enforcement action.
Legal basis Consumer Protection Act 2007
How to reach Report a consumer or scam issue to the CCPC; for cross-border EU purchases use ECC Ireland. Keep receipts and adverts.
Verified 2026-07-05 · official source
Money Advice and Budgeting Service
Free, confidential money and debt advice — creditor negotiations, Personal Insolvency Arrangements, and the Abhaile mortgage-arrears scheme.
How to reach Call 0818 07 2000 or visit a local MABS office for free, confidential debt advice; it negotiates with creditors and runs the Abhaile mortgage-arrears scheme.
Who it's for: Anyone struggling with debt.
Verified 2026-07-05 · official source
Office of the Revenue Commissioners
Tax registration, PAYE, refunds and disputes; the Tax Appeals Commission hears assessment appeals.
Legal basis Taxes Consolidation Act 1997
How to reach Manage PAYE, claim refunds and file through myAccount / ROS; appeal an assessment to the Tax Appeals Commission within the deadline.
Verified 2026-07-05 · official source
Free, independent redress for complaints against banks, insurers and pension providers — including fraud and mis-selling — after the firm's own process.
Legal basis Financial Services and Pensions Ombudsman Act 2017
How to reach Complain to the firm first; if unresolved, bring it free to the FSPO, which can investigate and direct redress.
Verified 2026-07-05 · official source
Complaints about misuse of your personal data under GDPR — unlawful processing, breaches, and refused access requests.
Legal basis GDPR and the Data Protection Act 2018
How to reach Raise it with the organisation first; if unresolved, complain to the Data Protection Commission about misuse, a breach or a refused access request.
Verified 2026-07-05 · official source
National police — report crime, fraud, and image-based abuse under Coco's Law. Dial 112 or 999 for emergencies.
Legal basis Harassment, Harmful Communications and Related Offences Act 2020 (Coco's Law)
How to reach Report crime, fraud and image-based abuse at a Garda station, or dial 112/999 in an emergency; keep evidence such as screenshots and messages.
Verified 2026-07-05 · official source
Free or low-cost civil legal aid and advice, including family law (divorce, custody, maintenance) and international protection.
Legal basis Civil Legal Aid Act 1995
How to reach Apply for civil legal aid at a Legal Aid Board law centre; family law and international protection are covered, subject to a means test and a small contribution.
Who it's for: People on low incomes.
Verified 2026-07-05 · official source
Health Service Executive
Public health service; the 'Your Service Your Say' process handles complaints about a hospital, clinic or medical card.
Legal basis Health Act 2004
How to reach Use HSE 'Your Service Your Say' to complain about a health service; if unresolved, escalate free to the Office of the Ombudsman.
Verified 2026-07-05 · official source
Free, independent advice on every category — employment, housing, social welfare, consumer — and routes you to the right statutory body.
How to reach Use citizensinformation.ie or call 0818 07 4000 for free advice on any category; it routes you to the right statutory body and helps with forms.
Verified 2026-07-05 · official source
Discrimination and equality complaints across work, services and housing, with a public information line and, in some cases, legal support.
Legal basis IHREC Act 2014 and the Employment Equality / Equal Status Acts
How to reach Contact IHREC's public information line about discrimination in work, services or housing; it can, in some cases, provide legal assistance to take a case to the WRC.
Who it's for: Anyone facing discrimination, including migrants.
Verified 2026-07-05 · official source
Complaints about public bodies, local authorities and the HSE — unfair treatment, delays, or a wrong decision.
Legal basis Ombudsman Act 1980
How to reach Complain to the public body first; if unresolved, bring it free to the Office of the Ombudsman with your correspondence.
Verified 2026-07-05 · official source
This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.
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