What's in a survival pack
One letter rarely solves a real crisis. Each pack bundles the full sequence — letters, phone script, deadline calendar — for one situation.
The letter sequence
- Formal demand. Names parties, cites the statute, sets a deadline.
- Evidence request. Forces them to produce records — or admit they can't.
- Letter before action. Pre-court notice; final short deadline.
- Regulator / court cover. Escalates to tribunal, Ombudsman, or small claims.
- Anti-retaliation note (optional). If they fire back, you have the paper trail.
Also included
- Phone script. Verbatim wording for the call you'll get.
- Deadline calendar. When to send each letter; when the clock closes.
- Statute index. Every law cited with a primary-source link.
Packs cost less than the letters individually. The value is the sequence, not the SKU count.
Four letters that walk you from demand to small-claims filing: security deposit demand, repair-request dispute, habitability complaint, and small-claims pre-filing demand. Includes a phone script and a 30-day deadline calendar keyed to your state's statute.
Three letters for recovering unpaid wages without a lawyer: wage-and-hour demand, overtime demand, and a retaliation complaint you can send the moment your employer strikes back. Includes a phone script for the state labor board and a deadline calendar covering the FLSA 2/3-year window.
Three letters that shut down an abusive debt collector: FDCPA cease-and-desist, debt validation demand, and a credit-report dispute for any already-reported bad data. Includes a phone script for unexpected collector calls and a deadline calendar covering the 30-day validation window.
Three pan-Canada letters for recovering money after a bad or fraudulent online purchase: a merchant refund demand under your provincial Consumer Protection Act, a credit-card statutory chargeback dispute, and an identity-theft fraud-alert/correction letter to Equifax Canada and TransUnion Canada.
Three UK tenant letters that walk you from demand to court or tribunal: a deposit-return + protection-penalty demand (Housing Act 2004 ss.213-214 in England & Wales; up to three times the deposit), a disrepair notice that counters damage-deduction claims, and the court/tribunal application narrative. Tailors to England & Wales, Scotland, and Northern Ireland. Includes a phone script and a deadline calendar.
Three Australian tenant letters that walk you from demand to tribunal: a bond-release demand tailored to your state's Residential Tenancies Act and bond authority, a repairs notice that counters damage-deduction claims, and the tribunal application narrative (NCAT/VCAT/QCAT/SACAT/ACAT/NTCAT, the WA Magistrates Court, or the Tasmanian Residential Tenancy Commissioner). Includes a phone script and a deadline calendar.
Three NZ tenant letters that walk you from demand to the Tenancy Tribunal: a bond-release demand (your bond sits with Tenancy Services, not the landlord), a 14-day notice to remedy that counters damage-deduction claims, and the Tribunal application narrative (fee $28; free FastTrack mediation first). Includes a phone script and a deadline calendar.
Two Irish tenant documents that walk you from demand to the Residential Tenancies Board: a deposit-return demand under the Residential Tenancies Act 2004, and the RTB dispute application narrative if the landlord stalls (free mediation or €30 adjudication, ending in a binding Determination Order). Deposit disputes go to the RTB — not the small claims court. Includes a phone script and a deadline calendar.
Three letters for Ontario workers: an ESA unpaid-wages demand, the Ministry of Labour claim narrative, and a common-law reasonable-notice (wrongful dismissal) demand.