Free Legal Help in Kuwait

Where to get free, official help in Kuwait — the manpower authority, courts, banking regulator, telecom/data regulator and health ministry, plus the police and public prosecution. Most are free; migrant workers can file without a lawyer.

In immediate danger? Dial 112.

Work & employment

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PAM

Government

Public Authority for Manpower

Private-sector labour disputes and mandatory pre-court conciliation — unpaid wages, end-of-service, transfers. Filing is digital through the Sahel app under the 2025 procedures.

Legal basis Kuwait Labour Law in the Private Sector (Law 6/2010)

How to reach File a labour dispute digitally through the Sahel app or a PAM branch; conciliation is the required step before the Labour Court. Bring your civil ID and contract.

Online: www.pam.gov.kw
Languages: Arabic, English
Cost: Free

Who it's for: Private-sector and migrant workers.

Verified 2026-07-05 · official source

PIFSS

Government

Public Institution for Social Security

Pensions, end-of-service and social-security benefits for insured workers; check contributions and claim benefits.

Legal basis Social Security Law (Law 61/1976)

How to reach Check your contributions and claim pension or end-of-service benefits through PIFSS or the Sahel app; keep your civil ID and employment records.

Online: www.pifss.gov.kw
Languages: Arabic, English
Cost: Free

Who it's for: Insured workers (mainly Kuwaiti nationals and GCC citizens).

Verified 2026-07-05 · official source

Scams, fraud & money recovery

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Central Bank of Kuwait

Ombudsman

Consumer-protection unit; complaints against banks and finance companies — fraud, unauthorised transactions and disputed fees. Complain to the bank first.

Legal basis Central Bank of Kuwait Law (Law 32/1968)

How to reach Complain to your bank first and keep the reference; if unresolved, escalate to the CBK consumer-protection unit with your transaction details.

Online: www.cbk.gov.kw
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Data privacy & digital

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CITRA

Government

Communications & Information Technology Regulatory Authority

Telecom complaints and the data-privacy regulations (Resolution 26/2024) covering misuse of personal data by online and telecom services.

Legal basis CITRA Data Privacy Protection Regulation (Resolution 26/2024)

How to reach File telecom complaints and data-privacy issues with CITRA; the 2024 regulation covers misuse of personal data by online and telecom services.

Online: citra.gov.kw/sites/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Police & criminal justice

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Public Prosecution

Government

Kuwait's Public Prosecution — where criminal complaints, including serious fraud and assault, are investigated and charged.

Legal basis Code of Criminal Procedure

How to reach Serious criminal complaints (fraud, assault) are investigated and charged by the Public Prosecution; file at a police station, which refers the case.

Online: www.pp.gov.kw
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Immigration & residency

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Ministry of Interior

Government

Residency, travel-ban lookup, and crime/cybercrime reporting. Dial 112 for emergencies.

Legal basis Kuwait's Foreigners' Residence Law

How to reach Use the MOI portal or Sahel to check residency and a travel ban and to report crime; dial 112 in an emergency.

Call: 112 (emergency)
Online: www.moi.gov.kw
Languages: Arabic, English
Cost: Low fee

Who it's for: Residents and migrant workers managing residency or travel bans.

Verified 2026-07-05 · official source

Family

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Ministry of Justice

Government

Courts, including the Labour Court (30-day decision rule) and the personal-status (family) courts for divorce, custody and maintenance.

Legal basis Personal Status Law (Law 51/1984)

How to reach File labour claims at the Labour Court (which aims to decide within 30 days) and personal-status cases at the family courts.

Online: www.moj.gov.kw
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Healthcare

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Ministry of Health

Government

Health ministry; complaints about hospitals and clinics and occupational-health matters.

Legal basis Ministry of Health regulations

How to reach Report a hospital or clinic and occupational-health concerns through the Ministry of Health's channels.

Online: www.moh.gov.kw
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

General help & advocacy

PACI

Government

Public Authority for Civil Information

Civil ID and the Sahel / Kuwait Mobile ID app used to access most government e-services and file many official requests.

Legal basis Civil Information Law

How to reach Use the Sahel / Kuwait Mobile ID app (via PACI) to access government e-services and file many official requests, from labour to residency.

Online: www.paci.gov.kw
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.