Free Legal Help in Mexico

Where to get free, official help in Mexico — the federal labour-conciliation centre and worker's attorney, the consumer and financial-services agencies, the migration institute, the human-rights commission, the tax authority and social-security health system. Most are free.

In immediate danger? Dial 911.

Work & employment

Centro Federal de Conciliación (CFCRL)

Government

Centro Federal de Conciliación y Registro Laboral / PROFEDET

Mandatory free conciliation for labour disputes before the labour courts; PROFEDET (the federal worker's attorney) provides free representation and advice.

Legal basis Ley Federal del Trabajo (2019 labour-justice reform)

How to reach Request free conciliation at the CFCRL (or your state centre) before going to the labour court; for free advice and representation, contact PROFEDET. Bring your contract and pay records.

Online: centrolaboral.gob.mx
Languages: Spanish
Cost: Free

Who it's for: Workers in the formal and informal economy.

Verified 2026-07-05 · official source

Consumer & shopping

PROFECO

Government

Procuraduría Federal del Consumidor

Consumer complaints and conciliation — refunds, warranties, overpricing, abusive terms; can mediate and sanction businesses.

Legal basis Ley Federal de Protección al Consumidor

How to reach File a complaint with PROFECO (Teléfono del Consumidor or online) with your receipt and the business details; it conciliates and can impose sanctions.

Online: www.profeco.gob.mx
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

SAT

Government

Servicio de Administración Tributaria

Tax registration (RFC), filing, refunds and audits; PRODECON (the taxpayer's ombudsman) gives free defence against the SAT.

Legal basis Código Fiscal de la Federación

How to reach Manage your RFC and filings on the SAT portal; if you have a dispute or audit, get free help from PRODECON (the taxpayer defence ombudsman).

Online: www.sat.gob.mx
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

Scams, fraud & money recovery

CONDUSEF

Ombudsman

Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros

Free defence in disputes with banks, insurers and fintechs — unauthorised charges, fraud, mis-selling — and a registry (SIPRES) to check a firm is authorised.

Legal basis Ley de Protección y Defensa al Usuario de Servicios Financieros

How to reach File a complaint with CONDUSEF after raising it with the institution; use the financial-fraud portal for scams and check the SIPRES registry before dealing with a firm.

Online: www.condusef.gob.mx
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

Police & criminal justice

Fiscalía / Guardia Nacional

Government

State Fiscalías (Ministerio Público) & Guardia Nacional

Most crimes are reported to your state prosecutor's office (Fiscalía / Ministerio Público); the Guardia Nacional takes reports of online fraud, extortion and cyber-crime, and 911 is the emergency line.

Legal basis Código Nacional de Procedimientos Penales

How to reach Dial 911 in an emergency; file a formal complaint (denuncia) at your state Fiscalía / Ministerio Público. Report online fraud, extortion or identity theft to the Guardia Nacional (gob.mx/guardianacional).

Online: www.gob.mx/guardianacional
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

Immigration & residency

INM

Government

Instituto Nacional de Migración

Residence and work status (tarjeta de residente), regularisation and stay permits; RENAPO issues the CURP, including for foreigners.

Legal basis Ley de Migración

How to reach Manage residency and work status through the INM; get a CURP via RENAPO (gob.mx/curp). Keep copies of every trámite receipt.

Online: www.inm.gob.mx
Languages: Spanish
Cost: Low fee

Who it's for: Foreign nationals in Mexico.

Verified 2026-07-05 · official source

Healthcare

IMSS

Government

Instituto Mexicano del Seguro Social

Social-security health coverage and worker registration; IMSS-Bienestar covers people without formal social security.

Legal basis Ley del Seguro Social

How to reach Check your worker registration and access healthcare through the IMSS; if you have no formal social security, use IMSS-Bienestar. Report an employer who fails to register you to the IMSS.

Online: www.imss.gob.mx
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

General help & advocacy

CNDH

Government

Comisión Nacional de los Derechos Humanos

Complaints of human-rights violations by a federal authority — including police abuse and migrant-rights issues; state commissions cover state authorities.

Legal basis Ley de la Comisión Nacional de los Derechos Humanos

How to reach File a complaint (queja) with the CNDH against a federal authority, or your state human-rights commission for state/municipal authorities.

Online: www.cndh.org.mx
Languages: Spanish
Cost: Free

Verified 2026-07-05 · official source

SRE

Government

Secretaría de Relaciones Exteriores

Nationality and naturalisation, apostille/legalisation of documents, and consular protection for Mexicans abroad.

Legal basis Ley de Nacionalidad

How to reach Apply for naturalisation or document apostille through the SRE; Mexicans abroad in difficulty can seek consular protection at the nearest consulate.

Online: sre.gob.mx
Languages: Spanish
Cost: Low fee

Verified 2026-07-05 · official source

This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.