Free Legal Help in United Arab Emirates

Where to get free, official help in the UAE — the federal ministries, regulators and reporting channels for labour, consumer, banking-fraud, cybercrime, visa and health problems. Most are free; migrant workers can file without a lawyer.

In immediate danger? Dial 999.

Work & employment

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MOHRE

Government

Ministry of Human Resources & Emiratisation

Files and mediates labour complaints (unpaid wages, end-of-service, arbitrary dismissal) and issues binding decisions on disputes up to AED 50,000 under FDL 33/2021. Workers in claims below AED 100,000 are court-fee-exempt.

Legal basis UAE Labour Law (Federal Decree-Law 33/2021)

How to reach File free via the MOHRE app, website or 80084; MOHRE issues a binding decision on disputes up to AED 50,000. Have your labour card, Emirates ID and contract ready.

Call: 80084
Online: www.mohre.gov.ae/en
Languages: Arabic, English, Hindi, Urdu
Cost: Free

Who it's for: Private-sector and domestic workers, including migrants.

Verified 2026-07-05 · official source

Housing & tenancy

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Rental Disputes Settlement Centre (Dubai)

Tribunal

Dubai's dedicated rental-disputes court under the Dubai Land Department — rent increases (RERA calculator), eviction, deposit and maintenance disputes between landlords and tenants.

Legal basis Dubai tenancy laws (Law 26/2007 and Decree 26/2013)

How to reach File a rental case with the RDSC via the Dubai Land Department (DLD) or its app; check a lawful increase with the RERA rent calculator first. Bring your Ejari tenancy contract.

Online: dubailand.gov.ae
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Consumer & shopping

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Ministry of Economy — Consumer Protection

Government

Federal consumer-protection authority under Federal Law 15/2020 — refunds, warranties, overpricing, and e-commerce disputes. File through the ministry or the u.ae national portal.

Legal basis Consumer Protection Law (Federal Law 15/2020)

How to reach File through the ministry's Consumer Protection service, the u.ae portal, or the consumer app; keep receipts and the seller's trade-licence name.

Online: www.moec.gov.ae/en/consumer-protection
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Federal Tax Authority

Government

VAT and corporate-tax registration, filing, refunds and disputes, including reconsideration requests against a tax assessment.

Legal basis VAT Law (Federal Decree-Law 8/2017)

How to reach Register and file through the FTA EmaraTax portal; submit a reconsideration request within the statutory deadline to dispute an assessment or penalty.

Online: tax.gov.ae/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Scams, fraud & money recovery

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Sanadak

Ombudsman

Sanadak — Independent Financial Ombudsman (CBUAE)

Independent ombudsman under the Central Bank for unresolved complaints against banks, finance companies and insurers — unauthorised transactions, disputed charges, and fraud refunds. Complain to the institution first.

Legal basis Central Bank & financial-institutions law (Decretal Federal Law 14/2018)

How to reach Complain to your bank or insurer first; if it is not resolved in the set window, file free with Sanadak online with your complaint reference and transaction details.

Online: sanadak.gov.ae/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Dubai Police — eCrime

Government

Report online fraud, account takeover, blackmail and sextortion through the eCrime platform. Dial 999 for emergencies. (Abu Dhabi residents use the Aman service on the MOI app.)

Legal basis UAE Cybercrime Law (Federal Decree-Law 34/2021)

How to reach Report through the eCrime platform (Dubai) or the Aman service (Abu Dhabi); dial 999 in an emergency. Save screenshots, numbers and transfer details before you delete anything.

Call: 999 (emergency)
Online: www.dubaipolice.gov.ae/app/services/ecrime
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Police & criminal justice

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Ministry of Interior

Government

Police services and crime reporting across the emirates. Dial 999 for emergencies.

Legal basis UAE Penal Code (Federal Decree-Law 31/2021)

How to reach Report crime via the MOI app or your emirate's police (Dubai Police, Abu Dhabi Police); dial 999 in an emergency and 901 for non-emergency police.

Call: 999 (emergency)
Online: www.moi.gov.ae/en/Home.aspx
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Immigration & residency

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ICP

Government

Federal Authority for Identity, Citizenship, Customs & Port Security

Handles residency visas, visa cancellation and grace periods, overstay fines, and status regularisation. Amnesty windows to fix overstay are announced through the ICP.

Legal basis Entry and Residence of Foreigners Law (Federal Law 6/1973, as amended)

How to reach Use the ICP app or website for visa, residency and overstay services; check the grace period after a visa is cancelled, and use an announced amnesty before fines mount.

Online: icp.gov.ae/en/services
Languages: Arabic, English
Cost: Low fee

Who it's for: Residents and migrant workers managing visas or overstay.

Verified 2026-07-05 · official source

Family

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Ministry of Justice

Government

Federal courts and free legal-aid services, including family (personal-status) matters — divorce, custody and maintenance.

Legal basis Personal Status Law (Federal Decree-Law 41/2022)

How to reach Apply for legal aid or file a family case through the MoJ; Dubai, Abu Dhabi and Ras Al Khaimah run their own separate court systems.

Online: moj.gov.ae/en/home.aspx
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Healthcare

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Ministry of Health and Prevention (MOHAP)

Government

Federal health regulator and the channel to report a hospital or clinic, a medical-licensing concern, or refusal of care.

Legal basis Federal health and medical-liability laws

How to reach Report a facility or licensing concern via the MOHAP app or website; in Dubai use the DHA and in Abu Dhabi the Department of Health channels.

Online: mohap.gov.ae/en/home
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.