Tell us about the deficient product or service so the letter can cite the correct provision of the Consumer Protection Act, 2019.

State where you reside or work for gain

Territorial jurisdiction under Section 34(2)(c) lets you file where you reside or personally work for gain, in addition to the respondent's place of business or cause-of-action situs.

What went wrong?

Defective product (manufacturing defect, safety hazard, non-working)Deficient service (deficiency in performance of a contracted service)Unfair trade practice (misleading advertisement, false representation, bait-and-switch)E-commerce failure (marketplace / online seller)Restrictive trade practice or unfair contract term

Date of purchase / service

Consideration paid (₹) — price / premium / fee

Under the 2021 Rules, pecuniary jurisdiction is based on this figure — NOT the damages claimed. District up to ₹50 lakh, State ₹50 lakh–₹2 crore, National above ₹2 crore.

Invoice / order / policy number

Brief factual summary (5–10 sentences)

Have you already complained to the opposite party?

Yes — no responseYes — inadequate / partial responseYes — denied outrightNo — this is my first notice

India Consumer Protection Act Pre-Filing Demand Letter (e-Jagriti)

Your Situation