Quebec Law 25 — Deletion / De-indexation / Portability Demand (Bilingual)
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Data Subject + Organisation
Identifies you (the data subject) and the Quebec private-sector organisation subject to Law 25. Law 25 applies to any enterprise that collects, holds, uses, or communicates personal information in Quebec — including organisations outside Quebec that handle the personal information of Quebec residents.
This letter will cite
Act respecting the protection of personal information in the private sector (CQLR c.P-39.1), as amended by Loi 25 (assented 22 September 2021; staged commencement 2022 / 2023 / 2024); s.27 (access + portability); s.28.1 (cessation of dissemination + de-indexation); s.40 (correction); s.12.1 (automated decision-making); s.93.1 (private right of action; CAD $1,000 minimum punitive damages); s.90.1-90.12 (administrative monetary penalties up to CAD $10M or 2% turnover); s.91 (penal fines up to CAD $25M or 4%)
Quebec organisations must respond within 30 days under s.32; failure to respond may itself be treated as a refusal. Complaint to the Commission d'accès à l'information du Québec (CAI) at cai.gouv.qc.ca is free and non-judicial. Private action under s.93.1 follows ordinary CCQ civil procedure.
Under CQLR c.P-39.1 s.3.1, every Quebec enterprise must designate a privacy officer and publish the title and contact information. Send to that contact if available; otherwise to the head office.
Help the organisation locate your records quickly. Provide enough information to verify your identity without disclosing more than necessary.