UK Consumer Goods Refund, Repair or Replacement Demand Letter
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Your Situation
Tell us about the trader, the goods or service, and the problem you are reporting.
This letter will cite
Consumer Rights Act 2015 + Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 + Consumer Credit Act 1974 s.75
Your letter will invoke the tiered remedy (short-term right to reject, repair/replacement, price reduction / final right to reject) and apply the correct limitation for England & Wales, Scotland, or Northern Ireland.
Limitation differs: 6 years in England & Wales and Northern Ireland; 5 years in Scotland.
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