UK Tenancy Deposit Protection — Letter Before Action (1x-3x Penalty Claim)
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Your Situation
Tell us about the tenancy, the deposit, and which scheme (if any) the landlord used.
This letter will cite
Housing Act 2004 ss.213-214 + Localism Act 2011 + Superstrike v Rodrigues [2013] EWCA Civ 669 + Gladhurst v Hashemi [2011] EWCA Civ 604
Your letter will demand return of the deposit and a 1×-3× penalty award under HA 2004 s.214(4), with the multiplier guided by Okadigbo v Chan [2014] EWHC 4729 (QB).
HA 2004 ss.213-214 only applies in England & Wales. Scotland and Northern Ireland have their own deposit-protection regimes and different forums.
When a fixed-term AST rolls over into a statutory periodic tenancy, Superstrike v Rodrigues [2013] EWCA Civ 669 treats the rollover as a fresh deposit payment that must be re-protected within 30 days.
If you don't know, the prescribed information should have been served on you within 30 days. You can also check directly at each scheme's online deposit-search tool.
The 'prescribed information' is a specific set of details about the scheme, the deposit, the property, and your right to dispute deductions. It must be served on you within 30 days of paying the deposit. Failure to serve it is itself a s.214 breach, even if the deposit was protected on time.