NDIS (Disability Support) in New South Wales
Reviewed by the Commoner Law Editorial Team. Sourced from Commonwealth Acts of Parliament, federal regulations, and official government guidance. State-level information reflects each state's own Acts and court decisions. Written in plain language for general understanding — this is educational content, not legal advice. Our editorial standards
What is this right?
The National Disability Insurance Scheme (NDIS) provides funding for supports and services to people with a permanent and significant disability. It is established under the National Disability Insurance Scheme Act 2013 and administered by the National Disability Insurance Agency (NDIA).
To be eligible, you must:
- Be under 65 when you first apply
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
- Have a permanent disability that significantly affects your ability to take part in everyday activities
If approved, the NDIA creates a personalised NDIS plan with funding for reasonable and necessary supports. These may include:
- Daily personal care and household help
- Assistive technology and home modifications
- Therapy (physiotherapy, speech, occupational therapy)
- Transport assistance
- Support coordination and plan management
You can choose to self-manage your plan, use a plan manager, or have the NDIA manage your funding. Plans are typically reviewed every 12 months, and you can request a plan review at any time if your circumstances change.
When does it apply?
- You have a permanent and significant disability — including physical, intellectual, sensory, cognitive, or psychosocial disability.
- You are aged 7 to 65 (children under 7 may access early childhood supports).
- Your disability substantially reduces your ability to participate in daily activities without support.
What to Do If Your NDIS Application Is Refused or Your Plan Is Insufficient in Australia
- Contact the NDIA on 1800 800 110 or visit ndis.gov.au to start an access request.
- Gather supporting evidence from your doctors, specialists, and allied health professionals before applying.
- Prepare for your planning meeting by listing your goals, current supports, and what help you need.
- Know your right to choose — you can pick your own providers and decide how your funding is managed.
- If you disagree with a decision, you can request an internal review within 3 months of the decision. If still unsatisfied, you can appeal to the Administrative Appeals Tribunal (AAT).
- Use a support coordinator if you need help navigating the system and connecting with providers.
What should you NOT do?
- Don't accept a decision you disagree with — you have the right to an internal review and external appeal.
- Don't let funding go unused — unspent funds do not carry over to the next plan period.
- Don't use NDIS funding for everyday expenses — it can only be spent on disability-related supports that are reasonable and necessary.
- Don't wait until your plan review is due — if your needs change significantly, request an unscheduled review immediately.
How New South Wales differs from federal law
The NDIS is a federal scheme under the National Disability Insurance Scheme Act 2013 (Cth). NSW was one of the first states to transition to the NDIS. The NSW Ageing and Disability Commission provides additional state-level oversight.
- NSW completed its full transition to the NDIS in 2018. All eligible NSW residents with permanent and significant disability can access NDIS funding for reasonable and necessary supports.
- The NSW Ageing and Disability Commission (ADC) investigates allegations of abuse, neglect, and exploitation of people with disability in the community — a state-level safeguard that complements the federal NDIS Quality and Safeguards Commission.
- NSW funds specialist disability services that are not covered by the NDIS, including some advocacy services, community access programs, and the Disability Advocacy NSW network.
- The Anti-Discrimination Act 1977 (NSW) protects people with disability from discrimination in all areas of public life, including access to services, education, and employment.
- NSW has Local Area Coordinators (LACs) — currently delivered by the Brotherhood of St Laurence and Feros Care — who help NDIS participants develop and implement their plans.
Additional Steps in New South Wales
Apply for the NDIS through the National Disability Insurance Agency (NDIA) (ndis.gov.au or 1800 800 110). For complaints about NDIS service providers, contact the NDIS Quality and Safeguards Commission (1800 035 544). Report abuse or neglect to the NSW Ageing and Disability Commission (1800 628 221).
Relevant Law: National Disability Insurance Scheme Act 2013 (Cth); Ageing and Disability Commissioner Act 2019 (NSW); Anti-Discrimination Act 1977 (NSW); Disability Inclusion Act 2014 (NSW)
Common Questions
When does ndis (disability support) apply?
You have a permanent and significant disability — including physical, intellectual, sensory, cognitive, or psychosocial disability.You are aged 7 to 65 (children under 7 may access early childhood supports).Your disability substantially reduces your ability to participate in daily activities without support.
What should I do if the NDIA rejects my NDIS application or my plan doesn't cover my needs in Australia?
Contact the NDIA on 1800 800 110 or visit ndis.gov.au to start an access request.Gather supporting evidence from your doctors, specialists, and allied health professionals before applying.Prepare for your planning meeting by listing your goals, current supports, and what help you need.Know your right to choose — you can pick your own providers and decide how your funding is managed.If you disagree with a decision, you can request an internal review within 3 months of the decision. If still unsatisfied, you can appeal to the Administrative Appeals Tribunal (AAT).Use a support coordinator if you...
What mistakes should I avoid with ndis (disability support)?
Don't accept a decision you disagree with — you have the right to an internal review and external appeal.Don't let funding go unused — unspent funds do not carry over to the next plan period.Don't use NDIS funding for everyday expenses — it can only be spent on disability-related supports that are reasonable and necessary.Don't wait until your plan review is due — if your needs change significantly, request an unscheduled review immediately.
NDIS (Disability Support) in other states
Same topic, different jurisdiction. Pick the one that applies to you.