NDIS (Disability Support)
Written in plain language for general understanding. This is educational content, not legal advice. Based on Commonwealth Acts of Parliament, federal regulations, and official government guidance.
What is this right?
The National Disability Insurance Scheme (NDIS) provides funding for supports and services to people with a permanent and significant disability. It is established under the National Disability Insurance Scheme Act 2013 and administered by the National Disability Insurance Agency (NDIA).
To be eligible, you must:
- Be under 65 when you first apply
- Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
- Have a permanent disability that significantly affects your ability to take part in everyday activities
If approved, the NDIA creates a personalised NDIS plan with funding for reasonable and necessary supports. These may include:
- Daily personal care and household help
- Assistive technology and home modifications
- Therapy (physiotherapy, speech, occupational therapy)
- Transport assistance
- Support coordination and plan management
You can choose to self-manage your plan, use a plan manager, or have the NDIA manage your funding. Plans are typically reviewed every 12 months, and you can request a plan review at any time if your circumstances change.
When does it apply?
- You have a permanent and significant disability — including physical, intellectual, sensory, cognitive, or psychosocial disability.
- You are aged 7 to 65 (children under 7 may access early childhood supports).
- Your disability substantially reduces your ability to participate in daily activities without support.
What should you do?
- Contact the NDIA on 1800 800 110 or visit ndis.gov.au to start an access request.
- Gather supporting evidence from your doctors, specialists, and allied health professionals before applying.
- Prepare for your planning meeting by listing your goals, current supports, and what help you need.
- Know your right to choose — you can pick your own providers and decide how your funding is managed.
- If you disagree with a decision, you can request an internal review within 3 months of the decision. If still unsatisfied, you can appeal to the Administrative Appeals Tribunal (AAT).
- Use a support coordinator if you need help navigating the system and connecting with providers.
What should you NOT do?
- Don't accept a decision you disagree with — you have the right to an internal review and external appeal.
- Don't let funding go unused — unspent funds do not carry over to the next plan period.
- Don't use NDIS funding for everyday expenses — it can only be spent on disability-related supports that are reasonable and necessary.
- Don't wait until your plan review is due — if your needs change significantly, request an unscheduled review immediately.
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