Free Legal Help in Saudi Arabia

Where to get free, official help in Saudi Arabia — the ministries, regulators and national platforms for labour, consumer, banking-fraud, cybercrime, housing and health problems. Most are free; migrant workers can file without a lawyer.

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Work & employment

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MHRSD

Government

Ministry of Human Resources & Social Development

Labour ministry: wage complaints, contract disputes, and free Friendly Settlement (Wudi) — the mandatory step before the labour courts. Hotline 19911 supports six languages.

Legal basis Saudi Labour Law (Royal Decree M/51)

How to reach File free via the ministry portal or 19911; Friendly Settlement (Wudi) is the required step before the labour courts. Have your contract and iqama ready.

Call: 19911
Online: www.mhrsd.gov.sa/en
Languages: Arabic, English, Hindi, Urdu, Malayalam, Bengali
Cost: Free

Who it's for: Private-sector and expatriate workers.

Verified 2026-07-05 · official source

Musaned

Government

Musaned — Domestic Labour Platform (MHRSD)

Official platform for domestic-worker contracts and wage protection — authenticate your contract, track wage payments, and file domestic-labour complaints.

Legal basis Domestic Labour Regulations under the Saudi Labour Law

How to reach Authenticate your contract and file domestic-labour complaints on the Musaned platform; wage payments are tracked in the system, which helps prove non-payment.

Online: musaned.com.sa
Languages: Arabic, English
Cost: Free

Who it's for: Domestic workers and their sponsors.

Verified 2026-07-05 · official source

Housing & tenancy

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REGA — Ejar

Tribunal

Real Estate General Authority — Ejar Platform

Registers tenancy contracts and runs the rental-dispute committees for landlord-tenant disputes — rent, eviction, deposits and maintenance.

Legal basis Ejar tenancy regulations

How to reach Register the lease on Ejar; file a rental dispute with the rental committees through the platform, attaching your Ejar contract and payment records.

Online: rega.gov.sa/en/rega-services/platforms/ejar
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Consumer & shopping

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ZATCA

Government

Zakat, Tax and Customs Authority

Zakat and VAT registration, filing, refunds and disputes, including objections against an assessment.

Legal basis VAT Law (Royal Decree M/113) and Zakat regulations

How to reach Register and file through the ZATCA portal; submit an objection within the deadline to dispute an assessment or penalty.

Online: zatca.gov.sa/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Scams, fraud & money recovery

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SAMA — Consumer Protection

Ombudsman

Saudi Central Bank (SAMA), Consumer Protection

Complaints against banks, finance companies and insurers — unauthorised transactions, fraud refunds, disputed fees. Complain to the institution first, then escalate to SAMA.

Legal basis Saudi Central Bank Law (Royal Decree M/36)

How to reach Complain to your bank first and keep the reference; if unresolved, escalate to SAMA (Sama Cares) with your transaction details and correspondence.

Online: www.sama.gov.sa/en-US/ConsumerProtection/Pages/home.aspx
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Cyber Crime Reporting (National Platform)

Government

Report online fraud, blackmail and sextortion through the national services platform (also via the Kollona Amn app and Absher); the Public Prosecution investigates under the Anti-Cyber Crime Law.

Legal basis Anti-Cyber Crime Law (Royal Decree M/17, 2007)

How to reach Report via the Kollona Amn or Absher app or the national platform; the Public Prosecution investigates. Preserve screenshots, numbers and transaction records first.

Online: my.gov.sa/en/services/398352
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Data privacy & digital

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SDAIA — National Data Management Office

Government

The regulator for Saudi Arabia's Personal Data Protection Law — complaints about misuse, sharing or a breach of your personal data.

Legal basis Personal Data Protection Law (Royal Decree M/19, 2021)

How to reach Ask the organisation to correct or delete your data first; if it refuses, complain to SDAIA's National Data Management Office under the PDPL.

Online: sdaia.gov.sa/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Police & criminal justice

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Public Prosecution

Government

Investigates and charges serious crime, including fraud and assault, and oversees the lawfulness of detention.

Legal basis Law of Criminal Procedure

How to reach Serious criminal complaints are investigated by the Public Prosecution; report through the police or the Kollona Amn app, which refers the case.

Online: www.pp.gov.sa/en
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

Immigration & residency

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Absher

Government

Absher — Government Services Portal (Ministry of Interior)

Government services portal for residency (iqama), visas, exit/re-entry permits and dependants — for residents and their sponsors.

Legal basis Residence Regulations (Nizam al-Iqama)

How to reach Manage iqama, visas and exit/re-entry on Absher (or Absher Business for employers); check status and pay fines online.

Online: www.absher.sa
Languages: Arabic, English
Cost: Low fee

Who it's for: Residents and migrant workers managing residency or exit permits.

Verified 2026-07-05 · official source

Family

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Ministry of Justice

Government

Personal-status (family) courts for divorce, custody and maintenance, plus notary services and a licensed-lawyer directory.

Legal basis Personal Status Law (Royal Decree M/73, 2022)

How to reach File personal-status cases through Najiz or the courts; use the Ministry's licensed-lawyer directory and notary services.

Online: www.moj.gov.sa/en
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Healthcare

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Ministry of Health

Government

Health ministry; 937 hotline for medical enquiries and for complaints about hospitals and clinics.

Legal basis Ministry of Health regulations

How to reach Call 937 for enquiries or to report a facility; the 937 centre also handles medical-error reports and referral questions.

Call: 937
Online: www.moh.gov.sa/en/Pages/default.aspx
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

General help & advocacy

Najiz

Government

Najiz — Ministry of Justice Judicial Portal

File and track court cases online and request execution/enforcement — for example, to collect on a judgment or a debt — without visiting a courthouse.

Legal basis Enforcement Law and the Law of Civil Procedure

How to reach File and track cases or an execution request through Najiz; a creditor can start enforcement of a judgment or a bounced cheque online.

Online: www.najiz.sa
Languages: Arabic, English
Cost: Low fee

Verified 2026-07-05 · official source

Human Rights Commission

Government

Government human-rights body that receives complaints, including on labour and migrant-worker treatment, detention and family matters.

Legal basis Human Rights Commission mandate

How to reach Submit a complaint to the HRC online or by phone; it can take up labour, detention, migrant and family matters with the relevant authority.

Online: www.hrc.gov.sa/en-us
Languages: Arabic, English
Cost: Free

Verified 2026-07-05 · official source

This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.