Defective Vehicle Demand Letter

Demand a refund or replacement for a defective vehicle under your province's Consumer Protection Act (implied warranty of acceptable quality) and CAMVAP. Cites the correct provincial statute and the CAMVAP arbitration route.

Statute of Limitations Warning

Legal deadlines apply to your claim. You lose your right to act if you wait too long. Send notice as soon as possible.

Why this letter works:

  • Cites the exact law: Automatically applies the correct state and federal statutes to your situation.
  • Sets a firm deadline: Legally compels a response within the required statutory timeframe.
  • Creates a paper trail: Designed to serve as Exhibit A if you need to escalate to an agency or court.

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Your Action Plan

This is the final formal demand before litigation.

1
Send this letter today.

Download your personalized PDF immediately after purchase and send it.

2
Wait the statutory response period for them to reply.

Your letter includes a firm deadline. Do not engage in informal text messages during this time.

3
Escalate to a lawyer if ignored.

If they miss the deadline, you have completed the required out-of-court steps. Hand this complete paper trail to a local attorney for litigation.

Your Situation

Tell us about your province and vehicle condition so we can tailor your demand letter to the correct provincial consumer protection legislation.

This determines which provincial consumer protection law applies, notice requirements, and available remedies.

Canada has no dedicated "lemon law." Both new and used vehicles are protected by the implied warranty of acceptable quality under provincial consumer protection / sale-of-goods legislation, and most manufacturers participate in CAMVAP arbitration while the manufacturer's warranty is in force.

Under the implied warranty of acceptable quality and CAMVAP, you may seek a full refund (buyback) or a comparable replacement vehicle. There is no statutory mileage-offset deduction in Canada; an arbitrator or court may adjust for usage at its discretion.

You came here to know your rights — help someone else know theirs.

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