CRTC / CCTS Telecom & TV Provider Complaint
Answer a few questions and we'll create your personalized letter.
One-time price:$19Paid once at the end. No subscription.
Your service
Identify the service and the provider. This letter is for telecom and TV service-provider disputes covered by CCTS jurisdiction.
This letter will cite
CRTC Wireless Code (TRP 2017-200); CRTC Internet Code (TRP 2019-269); CRTC TV Service Provider Code (BRP 2016-1); Telecom Regulatory Policy CRTC 2026-43 (in force; enforced from 12 June 2026 — bans activation/modification fees + ECF on wireless plans without subsidised devices + requires self-service mechanism); CCTS Procedural Code (1-year time limit, $5,000 maximum award)
Your letter is a provider-direct complaint that triggers the provider's 30-day window; if unresolved, CCTS is the next step. CCTS awards up to $5,000 for proven financial losses, binding on the provider.