Right to Product Safety and Quality Standards in Qatar
Reviewed by the Commoner Law Editorial Team. Sourced from Qatari national laws, Emiri decrees, and ministerial decisions. Written in plain language for general understanding — this is educational content, not legal advice. Our editorial standards
What is this right?
All products sold in Qatar must meet safety and quality standards before reaching consumers:
- Products must comply with Qatar Standards (QS) set by the Qatar Standards and Metrology Organization (QSMO), or approved international equivalents.
- Food products must meet halal certification requirements and be labeled with ingredients, expiry dates, and country of origin in Arabic.
- Dangerous or defective products must be recalled by the manufacturer or distributor. The CCPA can order mandatory recalls.
- The Qatar Competition and Consumer Protection Authority (CCPA) conducts market inspections and can confiscate non-compliant goods on the spot.
- Sellers must not offer products that are expired, counterfeit, or harmful to health.
Because Qatar imports nearly all consumer goods, customs inspection at the border is a major enforcement point. Products that fail inspection are destroyed or returned to the exporter.
When does it apply?
- You purchased a product that is defective, expired, or does not meet quality standards.
- You suspect a product is counterfeit or unsafe.
- A product caused you injury or property damage.
What to Do If You Buy an Unsafe or Defective Product in Qatar
- Stop using the product if you suspect it is unsafe or defective.
- Report the product to the consumer hotline at 16001 or file through the MoCI mobile app.
- Keep the product, receipt, and packaging as evidence.
- If the product caused injury, seek medical attention and document everything for a potential compensation claim.
What should you NOT do?
- Do not continue using a product you know is defective or recalled.
- Do not throw away the product or receipt before filing a complaint. They are your evidence.
- Do not buy products without checking labels for expiry dates and origin information — this is especially important for food and cosmetics.
Common Questions
When does it apply — right to product safety and quality standards?
You purchased a product that is defective, expired, or does not meet quality standards.You suspect a product is counterfeit or unsafe.A product caused you injury or property damage.
What should I do if a product I bought in Qatar is unsafe or does not meet quality standards?
Stop using the product if you suspect it is unsafe or defective.Report the product to the consumer hotline at 16001 or file through the MoCI mobile app.Keep the product, receipt, and packaging as evidence.If the product caused injury, seek medical attention and document everything for a potential compensation claim.
What should you NOT do — right to product safety and quality standards?
Do not continue using a product you know is defective or recalled.Do not throw away the product or receipt before filing a complaint. They are your evidence.Do not buy products without checking labels for expiry dates and origin information — this is especially important for food and cosmetics.