Right to Product Safety and Quality Standards

Source: Law No. 8 of 2008 (Consumer Protection); Qatar Standards (QS) issued by the Qatar Standards and Metrology Organization (QSMO)

Written in plain language for general understanding. This is educational content, not legal advice. Based on Qatari national laws, Emiri decrees, and ministerial decisions.

Qatari National Law

What is this right?

All products sold in Qatar must meet safety and quality standards:

  • Products must comply with Qatar Standards (QS) or approved international standards before they can be sold.
  • Food products must meet halal certification requirements and be properly labeled with ingredients, expiry dates, and origin.
  • Dangerous or defective products must be recalled by the manufacturer or distributor.
  • The Ministry of Commerce and Industry (MoCI) regularly inspects markets and can confiscate non-compliant goods.
  • Sellers must not offer products that are expired, counterfeit, or harmful to health.

When does it apply?

  • You purchased a product that is defective, expired, or does not meet quality standards.
  • You suspect a product is counterfeit or unsafe.
  • A product caused you injury or damage.

What should you do?

  • Stop using the product if you suspect it is unsafe or defective.
  • Report the product to the MoCI Consumer Protection Department by calling 16001.
  • Keep the product, receipt, and packaging as evidence.
  • If the product caused injury, seek medical attention and document everything.

What should you NOT do?

  • Do not continue using a product you know is defective or recalled.
  • Do not throw away the product or receipt before filing a complaint.
  • Do not buy products without checking labels for expiry dates and origin information.

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