Lemon Laws in New York
Written in plain language for general understanding. This is educational content, not legal advice. Content is researched from federal statutes, state codes, and official government sources. Each article is reviewed for accuracy before publication. Our editorial process
What is this right?
Lemon laws protect you when you buy a new vehicle that turns out to have a serious defect that cannot be fixed after a reasonable number of repair attempts. If the manufacturer cannot fix the problem, they must either replace the vehicle or give you a refund.
Every state has its own lemon law with different rules about what qualifies, how many repair attempts are required, and what vehicles are covered. At the federal level, the Magnuson-Moss Warranty Act provides a backup right to sue manufacturers who fail to honor written warranties — including vehicle warranties.
When does it apply?
This right generally applies when:
- You purchased or leased a new vehicle (most state lemon laws cover new vehicles; some states also cover used vehicles)
- The vehicle has a substantial defect covered by the manufacturer's warranty that impairs its use, value, or safety
- The defect occurred within a specific time or mileage limit (typically 1-2 years or 12,000-24,000 miles, varies by state)
- The manufacturer or dealer has had a reasonable number of repair attempts and failed to fix the problem
What counts as a "reasonable number" of repair attempts:
- Most states: 3-4 repair attempts for the same defect, OR the vehicle has been out of service for 30+ cumulative days
- Safety defects (brakes, steering, airbags): some states require only 1-2 repair attempts
- You must give the manufacturer notice and opportunity to repair — you cannot simply demand a refund after one visit
Common misconceptions:
- "Lemon laws only cover cars" — Most states cover all motor vehicles. Some states also cover motorcycles, RVs, and boats. A few states have broader consumer protection lemon laws covering other products.
- "My used car is covered" — Most state lemon laws only cover new vehicles. However, some states (California, Connecticut, Massachusetts, Minnesota, New Jersey, New York, Rhode Island) have used car lemon laws.
- "I can return a car just because I don't like it" — Lemon laws cover manufacturing defects, not buyer's remorse. The defect must be substantial and not caused by you.
What to Do If You Bought a Lemon
Step 1: Document every repair visit. Keep copies of all repair orders, receipts, and correspondence with the dealer. Note the dates, mileage, and a description of the problem each time.
Step 2: Give the manufacturer written notice that you believe the vehicle is a lemon. Many states require a formal written demand before you can file a claim. Send it by certified mail.
Step 3: Check whether your state requires manufacturer arbitration before you can sue. Many manufacturers (and some states) require you to go through an arbitration process first. This is typically free and faster than court.
Step 4: If arbitration fails or is not required, file a lemon law claim in court. Under most state lemon laws and the federal Magnuson-Moss Act, you can recover attorney's fees if you win — meaning many lemon law attorneys take cases on contingency.
Step 5: Choose your remedy: a replacement vehicle of comparable value or a full refund minus a reasonable allowance for your use of the vehicle (calculated by mileage).
What should you NOT do?
Don't stop taking the vehicle in for repairs. You need to establish a record of repair attempts. If you stop going to the dealer, you may not meet your state's threshold for a lemon law claim.
Don't go to an independent mechanic for warranty repairs. Repairs must be performed by an authorized dealer or the manufacturer to count toward your lemon law claim.
Don't accept a settlement without understanding your rights. Manufacturers sometimes offer lowball settlements. Know the full value of your claim — including incidental costs like towing, rental cars, and missed work.
Don't trade in the vehicle before filing your claim. Once you trade it in or sell it, you may lose your lemon law rights. File your claim while you still own the vehicle.
How New York differs from federal law
New York has both new and used car lemon laws, providing some of the strongest vehicle consumer protections in the country:
- New Car Lemon Law (Gen. Bus. Law Art. 11-A, §§ 198-a to 198-b): Covers new cars purchased or leased in NY. If a substantial defect is not repaired after 4 repair attempts or the car is out of service for 30+ cumulative calendar days during the first 2 years or 18,000 miles (whichever comes first), the manufacturer must provide a refund or replacement.
- Used Car Lemon Law (Gen. Bus. Law Art. 11-AA, § 198-b): Covers used cars purchased from dealers (not private sales). Coverage varies by mileage at purchase: cars with under 36,000 miles get 90 days/4,000 miles of warranty; 36,001-79,999 miles get 60 days/3,000 miles; 80,000-100,000 miles get 30 days/1,000 miles.
- Free arbitration: The NY Attorney General's office runs a free arbitration program (New Car Lemon Law Arbitration Program) for new car disputes. Decisions are binding on the manufacturer but not the consumer, who can still go to court if dissatisfied.
- Attorney fees: Consumers who prevail in lemon law court actions can recover reasonable attorney fees under Gen. Bus. Law § 198-a(k).
Additional Steps in New York
File for free arbitration through the NY Attorney General's Lemon Law program at ag.ny.gov or call (800) 771-7755. For used car complaints, contact the NYS DMV or the AG's office. Keep all repair orders and records of time out of service.
Relevant Law: NY Gen. Bus. Law §§ 198-a to 198-b (New Car Lemon Law), NY Gen. Bus. Law § 198-b (Used Car Lemon Law), 13 NYCRR Part 300 (Lemon Law regulations)
Common Questions
When does lemon laws apply?
This right generally applies when:You purchased or leased a new vehicle (most state lemon laws cover new vehicles; some states also cover used vehicles)The vehicle has a substantial defect covered by the manufacturer's warranty that impairs its use, value, or safetyThe defect occurred within a specific time or mileage limit (typically 1-2 years or 12,000-24,000 miles, varies by state)The manufacturer or dealer has had a reasonable number of repair attempts and failed to fix the problemWhat counts as a "reasonable number" of repair attempts:Most states: 3-4 repair attempts for the same defect,...
What should I do if my new car keeps breaking down and the dealer can't fix it?
Step 1: Document every repair visit. Keep copies of all repair orders, receipts, and correspondence with the dealer. Note the dates, mileage, and a description of the problem each time.Step 2: Give the manufacturer written notice that you believe the vehicle is a lemon. Many states require a formal written demand before you can file a claim. Send it by certified mail.Step 3: Check whether your state requires manufacturer arbitration before you can sue. Many manufacturers (and some states) require you to go through an arbitration process first. This is typically free and faster than court.Step...
What mistakes should I avoid with lemon laws?
Don't stop taking the vehicle in for repairs. You need to establish a record of repair attempts. If you stop going to the dealer, you may not meet your state's threshold for a lemon law claim.Don't go to an independent mechanic for warranty repairs. Repairs must be performed by an authorized dealer or the manufacturer to count toward your lemon law claim.Don't accept a settlement without understanding your rights. Manufacturers sometimes offer lowball settlements. Know the full value of your claim — including incidental costs like towing, rental cars, and missed work.Don't trade in the vehicle...
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