Deceptive Practices Protection

Source: Legislative Decree No. 35 of 2012 (Consumer Protection Law), Articles 3-5; Penal Code provisions on fraud

Written in plain language for general understanding. This is educational content, not legal advice. Based on Bahraini national legislation, decree-laws, and ministerial orders.

Bahraini National Law

What is this right?

Bahrain law prohibits businesses from using deceptive or misleading practices to attract consumers:

  • False advertising: It is illegal to make false or misleading claims about a product's quality, ingredients, origin, price, or features.
  • Bait and switch: Advertising a product at a low price with no intention of selling it, then pushing a more expensive alternative, is prohibited.
  • Hidden fees: The total price must be clearly displayed before the consumer commits to a purchase. Hidden charges or fees are illegal.
  • Counterfeit goods: Selling fake or imitation products as genuine is a criminal offence under both the Consumer Protection Law and the Penal Code.
  • Penalties: Businesses found guilty of deceptive practices face fines, licence suspension, and criminal prosecution.

When does it apply?

  • You were misled by advertising into buying a product that does not match what was promised.
  • You were charged hidden fees that were not disclosed before purchase.
  • You suspect you purchased a counterfeit product.

What should you do?

  • Collect evidence — save advertisements, receipts, photos of the product, and any communications with the seller.
  • File a complaint with the MoITT Consumer Protection Directorate (call 17007 or visit in person).
  • For counterfeit goods, you can also report to the Economic Crimes Directorate of the Ministry of Interior.
  • If you suffered financial loss, consult a lawyer about filing a civil claim for compensation.

What should you NOT do?

  • Do not confront the seller aggressively — use official complaint channels for better results.
  • Do not share your complaint on social media before filing officially — defamation laws in Bahrain are strict.
  • Do not assume small print makes hidden fees acceptable — the law requires clear and prominent price disclosure.

You came here to know your rights — help someone else know theirs.

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