File a Labour Complaint in Kuwait (2026 Legal Guide) — Rules & Requirements
About this article
Sourced from Kuwaiti national legislation, Amiri decrees, and ministerial decisions. Written in plain language for general understanding — this is educational content, not legal advice. Our editorial standards
What is this right?
The Public Authority for Manpower (PAM) is Kuwait's federal labour regulator. PAM's Labour Relations Department provides free mandatory conciliation before any Labour Court referral. The Sahel app integrates labour-complaint filing for residents.
When does it apply?
- Private-sector employee in Kuwait under Law 6/2010.
- Wage, indemnity, hours, or termination dispute.
What should you do?
- Gather evidence: contract, Shamel ePayment records, written correspondence.
- File via pam.gov.kw or the Sahel app.
- PAM conciliation — typically 3-4 weeks.
- If unresolved, Labour Court referral. Worker suits court-fee-exempt.
What should you NOT do?
- Don't skip conciliation — required before Labour Court.
- Don't pay a private agent — PAM services are free.
About Workers' Rights in Kuwait
Your job in Kuwait is governed by Law No. 6 of 2010 (Private Sector Labour Law), with work permits managed by the Public Authority for Manpower (PAM). Standard hours are 8 a day, 48 a week (6 during Ramadan), with a summer outdoor work ban 11am-4pm from June to August. End-of-service indemnity runs 15 days' pay per year for the first 5 years then one month per year, capped at 18 months. Kafala still applies — you need an NOC to switch employers, though PAM can override in abuse cases. Domestic workers are covered by Law No. 68 of 2015.
Common Questions
What is the how to file a labour complaint with pam (kuwait) right in Kuwait?
The Public Authority for Manpower (PAM) is Kuwait's federal labour regulator. PAM's Labour Relations Department provides free mandatory conciliation before any Labour Court referral. The Sahel app integrates labour-complaint filing for residents.
When does it apply — how to file a labour complaint with pam (kuwait)?
Private-sector employee in Kuwait under Law 6/2010.Wage, indemnity, hours, or termination dispute.
What should you do — how to file a labour complaint with pam (kuwait)?
Gather evidence: contract, Shamel ePayment records, written correspondence.File via pam.gov.kw or the Sahel app.PAM conciliation — typically 3-4 weeks.If unresolved, Labour Court referral. Worker suits court-fee-exempt.
What should you NOT do — how to file a labour complaint with pam (kuwait)?
Don't skip conciliation — required before Labour Court.Don't pay a private agent — PAM services are free.