New Zealand Disputes Tribunal Claim — Consumer Guarantees (CGA)
Stage-2 of the NZ consumer chain. A structured narrative to lodge a claim with the Disputes Tribunal (disputestribunal.govt.nz) after a stage-1 CGA demand was ignored or refused. Documents the Consumer Guarantees Act 1993 breach (ss 6, 8, 9, 18, 21, 23) and the remedy sought, for claims up to $60,000 (filing fee $61-$468 by claim size; lawyers cannot represent parties). You complete and lodge it in your own name. $9 returning-buyer price for stage-1 (nz-cga-consumer-guarantee-demand) buyers.
Statute of Limitations Warning
Legal deadlines apply to your claim. You lose your right to act if you wait too long. Send notice as soon as possible.
Why this letter works:
- Cites the exact law: Automatically applies the correct state and federal statutes to your situation.
- Sets a firm deadline: Legally compels a response within the required statutory timeframe.
- Creates a paper trail: Designed to serve as Exhibit A if you need to escalate to an agency or court.
Answer a few questions and we'll create your personalized letter.
One-time price:$19≈ NZ$32Paid once at the end. No subscription.
Your Action Plan
This is the final formal demand before litigation.
Download your personalized PDF immediately after purchase and send it.
Your letter includes a firm deadline. Do not engage in informal text messages during this time.
If they miss the deadline, you have completed the required out-of-court steps. Hand this complete paper trail to a local attorney for litigation.
Your Disputes Tribunal claim
This builds a clear claim narrative to lodge with the Disputes Tribunal at disputestribunal.govt.nz. Most details come from your stage-1 CGA demand. The Tribunal hears consumer claims up to $60,000 — and lawyers cannot represent parties there.
This letter will cite
Consumer Guarantees Act 1993 ss 6, 8, 9, 18, 21, 23 (services s 28-29); Fair Trading Act 1986. Disputes Tribunal — claims up to $60,000 (from 24 January 2026). Filing fee by claim size: $61 / $121 / $243 / $468.
Apply online at disputestribunal.govt.nz or at your local District Court. Lawyers cannot appear for parties; the Tribunal's order is enforceable.
The Tribunal hears claims up to $60,000. The filing fee scales with this amount: $61 (under $2,000), $121 ($2,000-$4,999), $243 ($5,000-$29,999), $468 ($30,001-$60,000).
Before you start
What exactly do I get, and when?
A personalized PDF letter, written around the statute that applies to your situation, with the deadline and the consequence spelled out. It downloads the moment payment confirms, back here on commoner-law.com — there is no waiting period and no account to create.
How much is it?
$19, once. Not a subscription, and nothing is charged until you complete payment on Stripe at the end of the wizard. Any add-ons you select show their own price before you pay.
Is this legal advice?
Self-help narrative; not legal advice and we are not a law firm. The Disputes Tribunal hears claims up to $60,000 and lawyers cannot represent parties. Fees and process change — check disputestribunal.govt.nz before you apply.
What if I need to change something afterwards?
Tell us and we will either adjust the letter and send you the updated version at no cost, or refund you in full — your choice. If we can’t deliver what you paid for, the refund is automatic. Full terms are on our promise page.
Do I have to pay to know if I have a case?
No. The rights encyclopedia on this site is free and cites the same primary sources the letter does. Read the relevant guide first — plenty of situations are resolved by a phone call to a free statutory body, and where one exists we say so.