🇮🇸 Free Legal Help in Iceland

Icelandic Confederation of Labour (Alþýðusamband Íslands)

With ~90% union density, your union gives free help on wages, contracts and rights. The Directorate of Labour (Vinnumálastofnun) handles benefits and the Administration of Occupational Safety (Vinnueftirlitið) handles safety.

Legal basis Act on Working Terms and Pension Rights (Lög nr. 55/1980)

How to reach Contact your union first — members get free advice and representation on unpaid wages and rights. Report unsafe work to Vinnueftirlitið (vinnueftirlit.is).

Online

www.asi.is

Languages

Icelandic, English

Cost

Free

Who it's for: Employees, especially union members.

Verified 2026-07-05 · official source

Rent Committee (housing disputes)

Free statutory committee that resolves residential-tenancy disputes — deposits, rent, repairs and termination.

Legal basis Rent Act (Húsaleigulög nr. 36/1994)

How to reach File a tenancy dispute with the Rent Committee (Kærunefnd húsamála) via island.is; keep your lease and payment records.

Online

island.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source

The Consumer Agency

Consumer protection — misleading marketing, unfair terms, product safety; the Consumer Disputes Committee (kærunefnd lausafjár- og þjónustukaupa) rules on individual disputes.

Legal basis Act on Consumer Protection and Business Practices

How to reach Complain to the trader first; report unfair practices to Neytendastofa and take individual money disputes to the Consumer Disputes Committee.

Online

www.neytendastofa.is

Languages

Icelandic

Cost

Free

Verified 2026-07-05 · official source

Iceland Revenue and Customs

Income tax filing, deductions and refunds; assessments can be challenged and appealed to the State Internal Revenue Board (yfirskattanefnd).

Legal basis Income Tax Act (Lög um tekjuskatt)

How to reach File and manage tax on skatturinn.is; object to an assessment and appeal to yfirskattanefnd within the deadline.

Online

www.skatturinn.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source

Financial Supervisory Authority / Úrskurðarnefnd um viðskipti við fjármálafyrirtæki

The complaints committee gives free decisions on disputes with banks and finance companies — unauthorised transactions, fraud refunds, disputed fees.

Legal basis Act on Financial Undertakings

How to reach Complain to your bank first; if unresolved, file with the financial-firms complaints committee. Report the fraud itself to Lögreglan.

Online

www.fjarmalaeftirlitid.is/eftirlit/urskurdarnefnd

Languages

Icelandic

Cost

Free

Verified 2026-07-05 · official source

Data Protection Authority

Complaints about misuse of your personal data under GDPR (as implemented in Iceland) — unlawful processing, breaches, refused access.

Legal basis Act 90/2018 (implementing GDPR)

How to reach Ask the organisation to fix or delete your data first; if unresolved, complain to Persónuvernd.

Online

www.personuvernd.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source

Icelandic Police

Report a crime or cybercrime; CERT-IS handles cyber incidents. Dial 112 in an emergency.

Legal basis Code of Criminal Procedure (Lög um meðferð sakamála)

How to reach Report a crime to Lögreglan online or in person; dial 112 in an emergency. For cyber incidents, also contact CERT-IS (cert.is). Save your evidence first.

Call

112 (emergency)

Online

www.logreglan.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source

Directorate of Immigration

Residence and work permits, family reunification and asylum; appeals go to the Immigration Appeals Board (Kærunefnd útlendingamála).

Legal basis Act on Foreigners (Lög um útlendinga nr. 80/2016)

How to reach Apply for and manage permits with Útlendingastofnun; appeal a refusal to the Immigration Appeals Board.

Online

utl.is

Languages

Icelandic, English

Cost

Low fee

Who it's for: Foreign nationals in Iceland.

Verified 2026-07-05 · official source

District Commissioner (Sýslumenn)

Divorce, separation, custody, child maintenance and paternity are handled by the District Commissioner where the parties agree; contested cases go to the district court.

Legal basis Marriage Act (Hjúskaparlög nr. 31/1993) and Children's Act (Barnalög nr. 76/2003)

How to reach Apply to the Sýslumaður via island.is for divorce, separation and agreed custody or maintenance; if you cannot agree, the matter is decided by the district court.

Online

island.is/s/syslumenn

Languages

Icelandic, English

Cost

Low fee

Verified 2026-07-05 · official source

Directorate of Health

Receives complaints about healthcare services and professionals and oversees patient safety.

Legal basis Act on the Medical Director of Health (Lög um landlækni)

How to reach Raise a concern with the provider first; if unresolved, file a complaint with the Directorate of Health (Embætti landlæknis).

Online

www.landlaeknir.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source

Parliamentary Ombudsman

Free complaints about the decisions and conduct of public authorities, including police and immigration.

Legal basis Act on the Parliamentary Ombudsman

How to reach Complain to the authority first; if unresolved, bring it free to the Parliamentary Ombudsman.

Online

www.umbodsmadur.is

Languages

Icelandic, English

Cost

Free

Verified 2026-07-05 · official source