File a Labour Complaint in Oman (2026 Legal Guide) — Rules & Requirements
About this article
Sourced from Omani royal decrees, ministerial decisions, and the Basic Statute of the State. Written in plain language for general understanding — this is educational content, not legal advice. Our editorial standards
What is this right?
The Ministry of Labour (mol.gov.om — the former Ministry of Manpower, renamed in 2020) is Oman's first stop for labour disputes. Free, multilingual hotline at 80077000. Royal Decree 53/2023 exempts worker labour suits from court fees.
When does it apply?
- Expatriate or Omani private-sector employee.
- Wage, gratuity, hours, or termination dispute.
What should you do?
- Gather evidence: contract, salary transfer records, written correspondence.
- File via mol.gov.om or visit a Labour Department.
- Mandatory mediation with the Ministry.
- If unresolved, Labour Court. No court fees for workers.
What should you NOT do?
- Don't skip mediation — required before Labour Court.
- Don't pay for a private "complaint facilitator" — Ministry of Labour services are free.
About Workers' Rights in Oman
Your job in Oman is governed by the Labour Law (Royal Decree 53/2023), which replaced the 2003 code. Oman is the only GCC country that allows union committees and collective bargaining, under Royal Decree 113/2011. Standard hours are 9 a day or 45 a week, with a midday outdoor work ban in summer. Social insurance for Omanis runs through the Social Protection Fund under Royal Decree 52/2023, which replaced PASI; expats get workplace-injury coverage only. Disputes go through the Ministry of Labour's Labour Care Department, then to the Primary Court (Labour Division).
Common Questions
What is the how to file a labour complaint with the ministry of labour (oman) right in Oman?
The Ministry of Labour (mol.gov.om — the former Ministry of Manpower, renamed in 2020) is Oman's first stop for labour disputes. Free, multilingual hotline at 80077000. Royal Decree 53/2023 exempts worker labour suits from court fees.
When does it apply — how to file a labour complaint with the ministry of labour (oman)?
Expatriate or Omani private-sector employee.Wage, gratuity, hours, or termination dispute.
What should you do — how to file a labour complaint with the ministry of labour (oman)?
Gather evidence: contract, salary transfer records, written correspondence.File via mol.gov.om or visit a Labour Department.Mandatory mediation with the Ministry.If unresolved, Labour Court. No court fees for workers.
What should you NOT do — how to file a labour complaint with the ministry of labour (oman)?
Don't skip mediation — required before Labour Court.Don't pay for a private "complaint facilitator" — Ministry of Labour services are free.