Utility Rights & Disconnection Protections

Source: Saudi Electricity Company (SEC) Regulations; National Water Company (NWC) Regulations; Ejar Platform Regulations

Written in plain language for general understanding. This is educational content, not legal advice. Based on Saudi royal decrees, regulations, and ministerial decisions.

Saudi National Law

What is this right?

Tenants have rights regarding utility services in their rented property:

  • Utility responsibility: The lease contract should clearly state who pays for electricity, water, and other utilities.
  • Landlord cannot disconnect: A landlord cannot cut off utilities to force a tenant out — this is considered self-help eviction and is illegal.
  • Transfer of accounts: When moving in, utilities can be transferred to the tenant's name through Ejar in some cases, or remain in the landlord's name per the contract.
  • Disconnection by provider: Utility companies can disconnect for non-payment after giving proper warning notices and a grace period.
  • Prepaid meters: Some properties use prepaid electricity or water meters — the tenant tops these up directly.

When does it apply?

  • Your landlord is threatening to cut off electricity, water, or other utilities.
  • You are being charged for utilities not covered in your lease.
  • Your utility provider is threatening disconnection for non-payment.

What should you do?

  • Check your lease to confirm who is responsible for utility payments.
  • If your landlord cuts utilities, report it to the police and the Enforcement Court.
  • If facing disconnection by the provider, contact them immediately to arrange payment or a payment plan.

What should you NOT do?

  • Do not ignore utility bills — unpaid bills can lead to service cutoffs and damage your credit record.
  • Do not tamper with meters — this is a criminal offence.
  • Do not assume the landlord pays all utilities — always check the contract terms.

You came here to know your rights — help someone else know theirs.

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