Free Legal Help in Bangladesh

Where to get free, official help in Bangladesh — the labour, migrant-welfare, consumer, banking, cybercrime and health authorities, plus free legal aid. Migrant workers going abroad should start with BMET and the Wage Earners' Welfare Board.

In immediate danger? Dial 999.

Work & employment

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BMET

Government

Bureau of Manpower, Employment & Training

Clearance for overseas jobs, complaints against recruitment agents, and pre-departure training. The Wage Earners' Welfare Board provides crisis support and repatriation for migrant workers.

Overseas Employment and Migrants Act 2013

Get clearance and file complaints against recruitment agents at BMET; the Wage Earners' Welfare Board handles crises and repatriation. A family member can file at home.

Who it's for: Bangladeshi migrant workers and those going abroad.

Verified 2026-07-05 · official source

Ministry of Expatriates' Welfare

Government

Probashi Kallyan O Boideshik Kormosthan Mantranalay

Oversees overseas-employment welfare, including the Wage Earners' Welfare Board and the Probashi Kallyan Bank for migrant loans and reintegration.

Overseas Employment and Migrants Act 2013

Approach the Ministry or the Wage Earners' Welfare Board for overseas-worker welfare, loans and reintegration; the Probashi Kallyan Bank offers migrant loans.

Who it's for: Bangladeshi workers abroad and their families.

Verified 2026-07-05 · official source

DIFE

Government

Department of Inspection for Factories & Establishments

Workplace safety and labour-law enforcement; report unsafe factories, unpaid wages and labour-rights violations.

Bangladesh Labour Act 2006 and Labour Rules 2015

Report unsafe factories, unpaid wages and labour violations to DIFE; inspectors can act on a complaint and prosecute breaches.

Verified 2026-07-05 · official source

Consumer & shopping

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DNCRP

Government

Directorate of National Consumer Rights Protection

File consumer complaints on 16121 or online; a successful complainant can receive 25% of the fine imposed on the business.

Consumer Rights Protection Act 2009

File on 16121 or online within 30 days of the problem; a successful complainant is paid 25% of the fine. Keep receipts and evidence.

Verified 2026-07-05 · official source

National Board of Revenue (NBR)

Government

Income tax and VAT registration, filing, refunds and disputes.

Income Tax Act and the VAT & SD Act 2012

Register and file income tax/VAT via the NBR e-Return portal; object within the deadline to dispute an assessment.

Verified 2026-07-05 · official source

Scams, fraud & money recovery

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Bangladesh Bank — Customer Services (FICSD)

Ombudsman

Financial Integrity & Customer Services Department — complaints against banks and mobile-money services (bKash, Nagad), including fraud and unauthorised transactions.

Bank Company Act 1991

Complain to your bank or mobile-money provider first, then escalate to Bangladesh Bank's FICSD with your account and transaction details.

Verified 2026-07-05 · official source

CID Cyber Police Centre

Government

Bangladesh Police (CID) cybercrime unit — report online fraud, account takeover, blackmail and image-based abuse.

Cyber Security Act 2023

Report online fraud and image-based abuse to the CID Cyber Police Centre; preserve screenshots and the account details first.

Verified 2026-07-05 · official source

Data privacy & digital

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BTRC

Government

Bangladesh Telecommunication Regulatory Commission

Telecom regulator — SIM, call-drop, spam and online-content complaints, and content-takedown requests.

Bangladesh Telecommunication Regulation Act 2001

File SIM, spam or content complaints with the BTRC; for online fraud or blackmail, use the CID Cyber Police Centre instead.

Verified 2026-07-05 · official source

Immigration & residency

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Department of Immigration & Passports (DIP)

Government

Passports and, for foreign nationals, visas and residence permits; passport services (incl. e-passport) for citizens.

Passport Act and Foreigners Act frameworks

Apply for or renew a passport, and (for foreigners) visas/residence, through the DIP; book and pay online where available.

Verified 2026-07-05 · official source

Directorate General of Health Services (DGHS)

Government

Health directorate; complaints about hospitals and clinics and public-health services.

Health regulations (DGHS / BMDC)

Report a hospital or clinic to DGHS; complaints against a doctor go to the Bangladesh Medical & Dental Council (BMDC).

Verified 2026-07-05 · official source

General help & advocacy

National Human Rights Commission

Government

Independent commission that receives complaints of rights violations, including labour and detention issues, and refers them to authorities.

National Human Rights Commission Act 2009

File a complaint with the NHRC (online or by post) for rights violations, including labour and detention; it refers cases to the relevant authority.

Verified 2026-07-05 · official source

BLAST

Legal aid

Bangladesh Legal Aid & Services Trust

Free legal aid and advice on labour, family, housing and rights matters, with offices across the country. (Ain o Salish Kendra also offers free legal help.)

Visit a BLAST or Ain o Salish Kendra (ASK) office for free legal advice and representation on labour, family and rights matters.

Who it's for: People who cannot afford a lawyer.

Verified 2026-07-05 · official source

This is legal information, not legal advice — a directory of official, free channels, not an endorsement. Hotlines and links can change; each entry shows the date we last verified it. If a number or page no longer works, tell us on the contact form.

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