Emergency Treatment Rights
Written in plain language for general understanding. This is educational content, not legal advice. Based on Omani royal decrees, ministerial decisions, and the Basic Statute of the State.
Omani National Law
What is this right?
Everyone in Oman has the right to emergency medical treatment regardless of their status:
- No refusal: Hospitals and clinics cannot refuse emergency treatment based on nationality, insurance status, or ability to pay.
- Government hospitals: Public hospitals in Oman provide emergency care to all persons, including undocumented residents and visitors.
- Stabilisation: Emergency departments must stabilise the patient before considering transfer or discharge.
- Ambulance services: Oman's ambulance service is available by calling 9999 and is free of charge for emergencies.
- Payment after care: Billing is handled after treatment — you cannot be turned away or asked to pay before receiving emergency care.
When does it apply?
- You are experiencing a medical emergency in Oman — a life-threatening condition, serious injury, or acute illness.
- A hospital or clinic refuses to treat you in an emergency situation.
- You do not have health insurance or money but need urgent medical care.
What should you do?
- Call 9999 for an ambulance in any medical emergency.
- Go to the nearest hospital emergency department — public hospitals cannot refuse you.
- If refused treatment, report the facility to the Ministry of Health.
- After stabilisation, discuss payment and insurance with the hospital billing department.
What should you NOT do?
- Do not delay seeking emergency care because of insurance or cost concerns — treatment comes first.
- Do not leave the hospital against medical advice after emergency treatment — follow the doctor's discharge instructions.
- Do not accept refusal of treatment — insist on care and report the refusal to the Ministry of Health.
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